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Flightdeck - make your business fly Flightdeck CRM










24th October 2007

Joint Venture Alliance to create OSC Networks

Diamond Discovery Managing Director, Dr Ian Vickers continued, "Our accounting solution is totally scaleable and our modular architecture allows us to quickly customise a powerful solution that encompasses companies in retail, distribution, manufacturing or professional services. Our packaged solutions offer competitive entry points for micro businesses through to multiple site enterprises incorporating complex supply chain and e-commerce activities."

"Customer Relationship Management is crucial to securing the success of any business trying to develop and expand in today's highly competitive markets", says Peter Wiggins Managing Director of Flightdeck CRM the highly acclaimed CRM solution provider. "From incoming calls and emails, to letters or grievances, Flightdeck can track everything. It helps look back at the history of a customer, bring up support issues plus analyse every detail from the very first customer contact. And whether it's technical support, scheduled maintenance or a support desk/call centre, Flightdeck comes into its own. It's easy to monitor logs, schedule maintenance visits or keep on top of service contracts. Everyone knows what's happening - all the time."

"Hosting these applications in a secure data centre makes supreme sense for us and our Franchisees and we are delighted with the service and support offered by the Secure Virtual Office team", says Paul Smith, Operations Manager, The Original Smoothie Company.


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